《Careers》

Position : Machiya Guest Check-in Staff — Part-time, Kyoto

¥1,500 per hour + transport allowance | Minimum two hours’ pay per shift | Availability from two days a week | Paid training

About Shiki Properties

Shiki Properties is a Kyoto-based hospitality company managing traditional machiya townhouses and small hotels. Our properties offer guests from Japan and around the world a chance to experience Kyoto through its distinctive homes and neighbourhoods.

We’re looking for check-in staff who can make guests feel welcome from the moment they arrive. You’ll introduce them to their accommodation, explain how everything works and help them settle in with confidence. A friendly conversation or a recommendation for a nearby café can make a lasting impression.

If you enjoy meeting people, using your language skills and sharing your knowledge of Kyoto, this is an opportunity to bring those interests into your work. Previous hospitality experience is welcome, but not essential—we provide paid training, a manual and accompanied check-ins to help you get started.

What you’ll do

• Arrive approximately one hour before guests to check cleanliness, amenities and equipment.
• Prepare lighting, heating or air-conditioning.
• Welcome guests and complete identity and headcount checks using our procedures.
• Help guests complete the guest register.
• Explain the bath, air-conditioning, appliances and house rules, including noise, rubbish and smoking.
• Hand over the key or access code after completing the checks and briefing.
• Replenish basic amenities where needed, photograph the property’s condition and submit a short report.

Report any problems to the support team. Full housekeeping, rubbish removal and routine filter cleaning are outside this role..

What you’ll need

• Japanese sufficient to assist guests and report to the team.
• Conversational English sufficient to explain equipment and house rules.
• Reliable timekeeping and a friendly, professional manner.

Chinese or Korean skills and experience in hospitality, customer service or tourism are welcome. Students and applicants with another job may apply.

Location

We are recruiting check-in staff for machiya properties across four areas of Kyoto:

• Nishijin / north of Nijo Castle
• Nijo / Shijo-Omiya
• Kyoto Station / Umekoji / Toji
• Higashiyama / Gojo / Tofukuji

Tell us which areas you would prefer to work in when applying. Applicants available across multiple areas are also welcome.

Assignments are arranged in advance, taking your preferred areas and travel from home into account. You will normally travel directly to the property and home afterwards. If you cover several properties during one shift, travel between them counts as paid working time.

Hours and availability

• Guest arrivals are usually between 15:00 and 20:00.
• Work starts approximately one hour before arrival and finishes after the briefing and report.
• Availability from two days a week.
• Friday–Monday and holiday-eve availability is particularly welcome.
• Weekends-only or weekdays-only arrangements can be discussed.
• Arrivals after 20:00 are assigned by prior agreement.
• Working days, hours and visit numbers vary with bookings.

Shifts are arranged in advance around your availability. Guest delays may sometimes extend your working time.

Pay

¥1,500 per hour

• A minimum of two hours’ pay—¥3,000—is guaranteed for each continuous shift.
• If the work finishes in less than two hours, you still receive ¥3,000.
• If you work longer than two hours, you are paid for the actual time worked.
• Paid time includes required preparation, waiting under company instructions, travel between assigned properties and reporting.
• If you cover multiple properties in one shift, pay is based on working time. The two-hour minimum applies to the shift, rather than each property.
• If guests do not arrive and check-in cannot be completed, you are still paid based on time worked and the two-hour minimum.
• Training is paid at the same ¥1,500 hourly rate.
• Any legally required wage premiums are paid separately.

Pay examples

• Work completed in 1.5 hours: ¥3,000
• Two-hour shift: ¥3,000
• Three-hour shift covering multiple properties: ¥4,500

Transport reimbursement is additional, subject to the policy below.

Transport and working arrangements

• Kyoto City public transport costs reimbursed within daily limits.
• Daily transport cap: ¥500 for one property, or ¥1,000 for two distant properties.
• A manual and paid, accompanied training.
• Your first guest check-in will be with an experienced colleague.
• Clean, neat, practical clothing; no uniform.
• No smoking on the property.

How to apply

Email hr@shikiproperties.com with:

• Your name and nearest station.
• Preferred work area(s).
• Available days and times.
• Your Japanese and English speaking levels.
• A short summary of your work or customer-service experience.

Subject: In-person Check-in Application — Your Name

A Japanese or English resume is welcome with your first email and required before interview.

Selection consists of application screening and one interview, online or in person.

Position : Front Desk (network)

Position overview

• Position type: Full-time (day and evening shifts within staffed counter hours; overnight assignments only if separately contracted)
• Reports to: Consolidated Front Desk Manager
• Employment type: Full-time contract employee. Initial one-year contract. On good performance, the contract is expected to be renewed, with potential for promotion to seishain (permanent employee).
• Work location: Shiki Properties front desks and designated check-in counters in Kyoto (examples: Umekoji Shiki Suites, Kyoto Toji Suites, Tofukuji Riverside, and other hubs as they open). Multi-desk weekly rotation is expected.
• Depending on business and operational needs, the work location may later change to another Shiki Properties or Shiki Group location in Kyoto or elsewhere in Japan. Any material relocation will be discussed with you in advance.

About Shiki Properties

Established in 2014, Shiki Properties is a growing operator and developer of boutique accommodation in Kyoto and Osaka — hotels, machiya townhouses, short-term rentals, and monthly rentals.

We are an international team working in an international environment, while staying rooted in Japan. Our portfolio is built around Japanese aesthetics and the careful preservation of Japanese culture and traditions — from restored machiya and quiet hospitality spaces to small hotels that reflect local craft, seasonality, and a sense of place. Guests and colleagues come from many countries; the day-to-day language of the business is both Japanese and English.

Our front desks welcome guests and also handle legal face-to-face check-in plus day-to-day operational coordination for the properties they serve.

Role summary

As Front Desk Staff you are the face of Shiki at a live counter — and a coordination engine between peaks. You deliver warm, precise hospitality; complete mandatory identity verification and logging; sample room quality before arrivals; and carry out multi-property desk tasks assigned by the Manager (cleaning schedule updates, maintenance tickets, consumables logs) under clear SOPs.

This is a hands-on operator role across Shiki’s staffed desks, not a single-hotel general manager seat and not a property-specific luxury opening role.

Key responsibilities

Guest services

Deliver excellent hospitality at check-in, check-out, and throughout the stay.

Respond promptly to guest inquiries, provide local recommendations, and resolve issues with care and professionalism.

Verify guest identities and manage mandatory data collection (nationality, passport numbers, and related records) under Japan’s Hotel Business Act and Private Lodging Business Act (Minpaku Law).

Follow Manager SOPs for physical face-to-face verification: identity + headcount + rules, then key/code release, with complete logging. Where live verification is required, do not release keys or access codes on remote identity documents alone.

Quality control

Conduct thorough room checks before guest arrivals against Shiki presentation, cleanliness, and amenity standards.

Sample quality at or near check-in windows and report defects immediately.

Property support and turnover

Assist with light cleaning and room set-up as needed to keep turnover efficient.

Act as liaison between housekeeping and maintenance; report issues that block occupancy immediately.

Desk coordination tasks (under Manager SOPs)

Update cleaning schedules and occupancy-linked triggers as instructed.

Log and route maintenance tickets; confirm completion notes.

Monitor, order, confirm, and log consumables with property-level records for owner billing (no undocumented spend).

Leave accurate end-of-shift handovers so the next shift and Manager can act without rediscovery.

Team coordination and reporting

Communicate closely with operations and housekeeping so daily work stays smooth.

Keep accurate daily logs and report property status, guest feedback, and operational issues to the Consolidated Front Desk Manager.

Admin and local support

Handle billing, payment processing, and daily admin with high attention to detail.

Help guests with tourist information, taxi bookings, garbage sorting rules, and property amenity guidance.

Emergency handling

Protect guest safety in fire, earthquake, and similar emergencies.

Act as on-shift contact for urgent maintenance or neighbourhood noise issues under escalation rules.

Requirements

Experience

Minimum 2 years of professional experience in Japan (hospitality, hotel, or customer-service sectors preferred).

Skills

Strong multitasking, attention to detail, and a proactive, team-oriented mindset.

Comfortable following SOPs, using digital logs / property systems, and rotating across desks.

Reliable on weekends, holidays, and rotating shifts.

Languages

Japanese: business level or above (required); fluent preferred. You must handle phone calls confidently with guests and local partners.

English: conversational or above (required). Business-level English is a strong plus.

Chinese or Korean: highly valued.

Other

Valid Japanese driver’s licence or moped licence desirable.

Compensation and benefits

• Monthly salary: ¥220,000 – ¥250,000 depending on experience and skills.
• The monthly salary above includes a fixed overtime allowance of about ¥38,000 for 20 hours of overtime per month.
• Example at ¥235,000 total: basic salary about ¥197,000 + fixed overtime allowance about ¥38,000 (20 hours). Exact yen amounts are confirmed in the offer and labour conditions notice.
• The fixed overtime allowance is paid in full each month whether or not the full 20 hours of overtime are worked.
• Overtime beyond 20 hours in a month is paid separately in addition to the fixed allowance.
• Bonus: up to 2 months per year depending on performance and contract terms.
• Transportation expenses reimbursed per company policy.
• Employee discounts and standard Shiki benefits.

Employment terms

• Full-time contract employee.
• Initial contract: one year.
• On good performance: expected contract renewal.
• Potential promotion to seishain (permanent employee) based on performance and business needs, with further growth paths across Shiki Group (senior desk responsibility, hotel openings, and longer-term leadership tracks).
• Multi-desk Kyoto work is expected. Material relocation, if ever required, will be discussed in advance.

Growth and career at Shiki Group

This is an entry point into a growing hospitality group — not a dead-end desk job.

On strong performance, opportunities may include contract renewal, promotion to seishain (permanent employee), senior front desk / multi-desk lead responsibility, placement on higher-touch hotel desks (including new openings), cross-training across the Kyoto network, and a longer-term path toward assistant or Consolidated Front Desk Manager tracks within Shiki Group.

You will build real operating skills: guest service, legal face-to-face process, quality control, and multi-property coordination — the foundation for a serious hospitality career with us.

How to apply

Please submit your resume and detailed work history in Japanese and/or English to hr@shikiproperties.com with the subject line:

“Front Desk Staff Application – [Your Name]”

Selection process

Application screening → initial interview → possible practical exercise (case study) → final interview → offer

Note

This is a multi-desk Shiki front desk operator role. Property-specific hotel opening roles (for example a dedicated boutique hotel front desk) are recruited separately when needed.

Position : Hotel Manager (Full Time)

Position Overview

Employment Type : Full-time contract employee

Initial one-year contract with the expectation of renewal based on performance

About Hanamiya Hotel

Hanamiya Hotel is a newly built, six-room upper-upscale hotel scheduled to open in October 2026.

Located in one of Kyoto’s most prominent visitor areas, the hotel benefits from a prime location overlooking the Kamo River. A high-end sushi restaurant tenant is already operating on the first floor and will oversee breakfast service, with seasonal kawadoko riverside dining also available.

 The owner is an experienced, professional industry player with a listed hospitality entity and the property will be operated by Shiki Properties.

 Through its intimate size, the hotel aims to provide attentive service and memorable stays that reflect Kyoto’s cuisine, culture, and seasons.

 We are seeking a hands-on Hotel Manager to oversee the property from pre-opening preparations through ongoing hotel operations.

The Hotel Manager will serve as the on-site leader and take primary responsibility for the overall operation of the hotel. This includes reservations, revenue management, accounting, human resources, marketing, purchasing, and facility management. The Hotel Manager will lead these functions while receiving specialized support from Shiki Properties’ central team when required.

This is not a desk-based role focused solely on administrative management. As the face of the hotel, you will welcome guests, lead a small team, and take responsibility for a broad range of operational, sales, and revenue-management duties.

As Hanamiya’s on-site leader, you will also serve as the hotel’s primary point of contact with the Shiki Properties Head Office, ensuring the property is aligned with wider brand standards, portfolio initiatives, and group-level commercial, operational, and reporting practices.

Main Responsibilities

Pre-Opening and Hotel Operations

• Establish operational systems, SOPs, and service standards in preparation for the October 2026 opening
• Recruit and train staff and manage shifts and daily duties
• Oversee front desk, housekeeping, and facility-management operations
• Maintain quality and safety standards throughout guest rooms and common areas
• Coordinate with vendors, construction-related parties, and the central support team
• Manage the hotel’s P&L, budget, operating expenses, and key performance indicators

Sales and Revenue Management

• Build and nurture relationships with luxury travel agencies, travel advisors, DMCs, and other industry partners
• Personally handle and convert high-value direct-booking inquiries
• Manage ADR, RevPAR, occupancy, room inventory, and availability
• Develop packages combining accommodation, dining, transportation, and cultural experiences
• Develop pricing strategies in collaboration with the Shiki Properties revenue team
• Maintain brand quality across the hotel website, OTAs, social media, and public relations

Guest Experience

• Welcome guests and assist them throughout check-in, their stay, and departure
• Manage VIP guest preferences, dietary requirements, anniversaries, and special occasions
• Recommend and arrange restaurants, private transportation, guides, and cultural experiences
• Anticipate guest needs and provide personalized service
• Respond promptly and professionally to guest complaints and operational issues
• Use guest reviews and feedback to improve service quality

Liaison with Head Office

• Act as the principal liaison between Hanamiya Hotel and Shiki Properties’ Head Office on operational, commercial, and brand matters

• Ensure the hotel adheres to group-wide brand standards, service protocols, and reporting requirements
• Share guest insights, market intelligence, and operational learnings to benefit the wider Shiki portfolio
• Coordinate cross-property initiatives, campaigns, and partnerships involving other Shiki hotels, machiya, and rental properties
• Participate in regular portfolio reviews, revenue meetings, and strategy sessions with the central team

About Shiki Group

Shiki is a diverse and international team dedicated to preserving and sharing the timeless beauty and cultural richness of the Kansai region.
Our members come from Japan, Bangladesh, the United States, Taiwan, China, Nepal, and Australia, creating a flexible and positive work environment that values individuality and teamwork.

We operate traditional machiya townhouses as accommodations, offering guests an experience beyond the ordinary.

Our mission is to connect local communities with travelers from around the world through authentic hospitality.

Currently, Shiki manages 47 machiya-style accommodations and 2 boutique hotels in Kyoto and Osaka. We continue to grow and evolve, actively expanding into new business opportunities.

Candidate Requirements

Essential

• At least five years’ experience at a luxury hotel, high-end ryokan, or five-star property
• Experience managing hotel operations or guest services
• Business-level communication skills in both Japanese and English
• Experience supervising, training, or managing staff schedules
• Understanding of hotel KPIs, including ADR, RevPAR, and occupancy
• Knowledge of Kyoto’s culture, dining scene, tourism, and local area
• Availability to work shifts, including weekends and public holidays
• Willingness to assist hands-on with on-site duties when required

Desirable

• Management experience at a boutique hotel, ryokan, or comparable property
• Experience supporting a hotel or ryokan pre-opening
• Experience in revenue management, budgeting, or P&L management
• Sales experience in the hotel, travel, or tourism industry, including direct-booking conversion
• Experience operating a restaurant, kawadoko, or seasonal food and beverage service
• Familiarity with hotel systems such as PMS platforms, OTAs, and channel managers
• A genuine love for Kyoto and a desire to share its culture, cuisine, seasons, and character with guests

We welcome applicants who meet most of the essential criteria and are eager to grow into the rest. You don’t need to tick every box — we value attitude, adaptability, and a willingness to learn.

Working Hours & Schedule

• • Eight working hours per day
  • Shifts may include morning, evening, and overnight hours as well as weekends and public holidays

   

  Sample Shifts

  7:00 a.m.–4:00 p.m.

  2:00 p.m.–11:00 p.m.

  10:30 p.m.–7:30 a.m., including breaks and rest time

  Working hours may be adjusted according to operational requirements.

Holidays & Leave

• A one-month variable working hours system will be applied. Two days off per week（8–9 days off per month / shift-based）
• Paid leave will be granted in accordance with company regulations and the Labor Standards Act.

※ Shift work may include weekends and public holidays.

• Maternity leave (pre- and post-natal)
• Parental leave
• Congratulatory/bereavement leave
• Special leave

Work Location

Initially based at Hanamiya Hotel (155 and 155-1 Tenno-cho, Kiyamachi-dori Matsubara-agaru 3-chome, Shimogyo-ku, Kyoto)

4-minute walk from Kyoto-Kawaramachi Station

Salary & Benefits

Monthly base: ¥450,000–¥600,000

Annual total : ¥5,400,000–¥8,400,000

Performance bonus: up to two months’ salary (inclusive in annual total)

※ The monthly salary includes a fixed overtime allowance.

※ The fixed overtime allowance is paid as compensation for 20 hours of overtime work and the premium wage for 〇 hours of late-night work.

※ The base salary excluding the fixed overtime allowance, the amount of the fixed overtime allowance, and the applicable number of hours will be clearly stated in the written statement of working conditions.

※ Any overtime work, holiday work, or late-night work exceeding the hours included in the fixed overtime allowance will be paid separately at the legally required premium rate. 

• Transportation expenses reimbursed
• Employee discounts
• No mandatory transfers
• International working environment in the heart of Kyoto

Other Details

• Flexible start date

• Application screening

  → Initial interview

  → Potential practical exercise (case study)

  → Final interview

  → Potential informal lunch or dinner with senior team

  → Offer

Application Requirements

Location: Kyoto
Languages: Business level Japanese and business-level English
Ability to travel domestically for business
Ability to manage multiple transactions simultaneously
Basic PC skills (Google Workspace / Microsoft Office / Zoom)

How to Apply
Please send your CV by email to the contact below:

Contact:
Mariko Yamagata
hr@shikiproperties.com

Selected candidates will be invited for 1–3 interviews online or in person following a document screening.

Position : Assistant Hotel Manager

Location

Initially based at Hanamiya Hotel (155 and 155-1 Tenno-cho, Kiyamachi-dori Matsubara-agaru 3-chome, Shimogyo-ku, Kyoto)

Employment Type

Full-time contract employee

Initial one-year contract with the expectation of renewal based on performance

Transportation and Access

4-minute walk from Kyoto-Kawaramachi Station

Employer & Position Overview

Established in 2014, Shiki Properties is a fast-growing operator and developer of boutique accommodation, managing hotels, machiya townhouses, short-term rental properties, monthly rental properties, primarily in Kyoto and Osaka.

About Hanamiya Hotel

Hanamiya Hotel is a newly built, six-room upper-upscale hotel scheduled to open in October 2026.

Located in one of Kyoto’s most prominent visitor areas, the hotel benefits from a prime location overlooking the Kamo River. A high-end sushi restaurant tenant is already operating on the first floor and will oversee breakfast service, with seasonal kawadoko riverside dining also available.

The owner is an experienced, professional industry player with a listed hospitality entity and the property will be operated by Shiki Properties.

Through its intimate size, the hotel aims to provide attentive service and memorable stays that reflect Kyoto’s cuisine, culture, and seasons.

Position Overview

We are seeking a hands-on Assistant Hotel Manager to support the Hotel Manager throughout the property’s pre-opening preparations and ongoing hotel operations.

The Assistant Hotel Manager will support a broad range of functions, including reservations, revenue management, accounting, human resources, marketing, purchasing, and facility management. You will carry out operational and coordination duties under the direction of the Hotel Manager while working closely with Shiki Properties’ central support team.

When the Hotel Manager is unavailable, the Assistant Hotel Manager may be required to act as the senior on-site representative, provide direction to staff, assist guests, and respond to operational issues.

This is not a desk-based position focused solely on administrative work. As one of the faces of the hotel, you will welcome guests, work closely with a small team, and participate directly in front-office operations, guest services, reservations, sales, and revenue-management activities.

This position offers the opportunity to gain experience across multiple areas of hotel management and develop toward a future Hotel Manager role.

Reports to: Hotel Manager

Key Responsibilities

Pre-Opening and Hotel Operations

• Establish operational systems, SOPs, and service standards in preparation for the October 2026 opening
• Recruit and train staff and manage shifts and daily duties
• Oversee front desk, housekeeping, and facility-management operations
• Maintain quality and safety standards throughout guest rooms and common areas
• Coordinate with vendors, construction-related parties, and the central support team
• Manage the hotel’s P&L, budget, operating expenses, and key performance indicators

Sales and Revenue Management

• Assist the Hotel Manager in building and nurturing relationships with luxury travel agencies, travel advisors, DMCs, and other industry partners
•  Assist with handling and converting high-value direct-booking inquiries
•  Support the management of ADR, RevPAR, occupancy, room inventory, and availability
•  Assist in developing packages combining accommodation, dining, transportation, and cultural experiences
•  Support the development of pricing strategies in collaboration with the Shiki Properties revenue team
•  Assist in maintaining brand quality across the hotel website, OTAs, social media, and public relationsPersonally handle and convert high-value direct-booking inquiries

Guest Experience

•  Welcome guests and assist them throughout check-in, their stay, and departure
•  Assist with managing VIP guest preferences, dietary requirements, anniversaries, and special occasions
•  Recommend and arrange restaurants, private transportation, guides, and cultural experiences
•  Anticipate guest needs and provide personalized service
•  Respond promptly and professionally to guest complaints and operational issues, escalating matters to the Hotel Manager when necessary
•  Assist in using guest reviews and feedback to improve service quality

Liaison with Head Office

• Act as the assisting liaison between Hanamiya Hotel and Shiki Properties’ Head Office on operational, commercial, and brand matters

• Ensure the hotel adheres to group-wide brand standards, service protocols, and reporting requirements
• Share guest insights, market intelligence, and operational learnings to benefit the wider Shiki portfolio
• Assist the hotel manager in coordinating cross-property initiatives, campaigns, and partnerships involving other Shiki hotels, machiya, and rental properties
• Participate in regular portfolio reviews, revenue meetings, and strategy sessions with the central team

Requirements

Essential

• At least five years’ experience at a luxury hotel, high-end ryokan, or five-star property
• Experience managing hotel operations or guest services
• Business-level communication skills in both Japanese and English
• Experience supervising, training, or managing staff schedules
• Understanding of hotel KPIs, including ADR, RevPAR, and occupancy
• Knowledge of Kyoto’s culture, dining scene, tourism, and local area
• Availability to work shifts, including weekends and public holidays
• Willingness to assist hands-on with on-site duties when required

Desirable

• Management experience at a boutique hotel, ryokan, or comparable property
• Experience supporting a hotel or ryokan pre-opening
• Experience in revenue management, budgeting, or P&L management
• Sales experience in the hotel, travel, or tourism industry, including direct-booking conversion
• Experience operating a restaurant, kawadoko, or seasonal food and beverage service
• Familiarity with hotel systems such as PMS platforms, OTAs, and channel managers
• A genuine love for Kyoto and a desire to share its culture, cuisine, seasons, and character with guests

We welcome applicants who meet most of the essential criteria and are eager to grow into the rest. You don’t need to tick every box — we value attitude, adaptability, and a willingness to learn.

Conditions

Working Hours

• Eight working hours per day
  

• Shifts may include morning, evening, and overnight hours as well as weekends and public holidays

Sample Shifts

7:00 a.m.–4:00 p.m.

2:00 p.m.–11:00 p.m.

10:30 p.m.–7:30 a.m., including breaks and rest time

Working hours may be adjusted according to operational requirements.

Holidays and Leave

• A one-month variable working hours system will be applied. Two days off per week（8–9 days off per month / shift-based）
• Paid leave will be granted in accordance with company regulations and the Labor Standards Act.

※ Shift work may include weekends and public holidays. 

Salary

Monthly base: ¥300,000–¥400,000

Annual total : ¥3,600,000–¥5,600,000

Performance bonus: up to two months’ salary (inclusive in annual total)

※ The monthly salary includes a fixed overtime allowance.

※ The fixed overtime allowance is paid as compensation for 20 hours of overtime work and the premium wage for 〇 hours of late-night work.

※ The base salary excluding the fixed overtime allowance, the amount of the fixed overtime allowance, and the applicable number of hours will be clearly stated in the written statement of working conditions.

※ Any overtime work, holiday work, or late-night work exceeding the hours included in the fixed overtime allowance will be paid separately at the legally required premium rate. 

Benefits

• Transportation expenses reimbursed
• Employee discounts
• No mandatory transfers
• International working environment in the heart of Kyoto

Application Requirements

Please submit your resume and detailed work history in either Japanese or English.

Selection Process

Application screening

→ Initial interview

→ Potential practical exercise (case study)

→ Final interview

→ Offer

Position : Front Desk

Position overview

• Openings: 2 full-time seats
• Position type: Full-time front desk / guest-facing operations
• Reports to: Hotel management at Hanamiya Hotel
• Employment type: Full-time contract employee. Initial one-year contract. On good performance, the contract is expected to be renewed, with potential for promotion to seishain (permanent employee).
• Work location: Initially Hanamiya Hotel — 155 and 155-1 Tenno-cho, Kiyamachi-dori Matsubara-agaru 3-chome, Shimogyo-ku, Kyoto
• Access: About a 4-minute walk from Kyoto-Kawaramachi Station
• Depending on business and operational needs, the work location may later change to another Shiki Properties or Shiki Group location in Kyoto or elsewhere in Japan. Any material relocation will be discussed with you in advance.

About Shiki Properties

Established in 2014, Shiki Properties is a growing operator and developer of boutique accommodation in Kyoto and Osaka — hotels, machiya townhouses, short-term rentals, and monthly rentals.

We are an international team working in an international environment, while staying rooted in Japan. Our portfolio is built around Japanese aesthetics and the careful preservation of Japanese culture and traditions — from restored machiya and quiet hospitality spaces to small hotels that reflect local craft, seasonality, and a sense of place. Guests and colleagues come from many countries; the day-to-day language of the business is both Japanese and English.

About Hanamiya Hotel

Hanamiya Hotel is a newly built, six-room boutique upper-upscale hotel scheduled to open in October 2026. It sits on the Kamo River (Kamogawa) in one of Kyoto’s best visitor areas, with some of the largest riverside suites on this stretch of the river — including the second-largest suites on the Kamogawa. Guests stay in generous, highly finished rooms with a true sense of place above the river.

A high-end sushi restaurant is already operating on the first floor and will provide breakfast, lunch and dinner, with seasonal kawadoko riverside dining also planned.

The owner is an experienced hospitality professional with a listed hospitality business. Day-to-day hotel operations are run by Shiki Properties. With only six rooms, the hotel is designed for close, personal service and stays that reflect Kyoto’s food, culture, and seasons.

Role summary

You will be the face of a boutique upper-upscale riverside hotel — the first and last impression for every guest. You provide warm, precise, personal service at check-in and throughout the stay, while keeping a small luxury hotel with landmark Kamogawa suites running smoothly.

Beyond the desk, the role includes concierge work, room and public-area quality checks, reservation and billing support, and close coordination with housekeeping, maintenance, and the restaurant partner. This is a hands-on launch-team role for a boutique luxury hotel — not a large-chain call-centre desk, and not a multi-property network coordinator seat.

Key responsibilities

Guest service

Deliver warm, professional, personal hospitality from arrival through departure.

Handle check-in and check-out efficiently and calmly.

Verify guest identity and complete legally required guest registration under Japan’s Hotel Business Act.

Respond quickly to guest questions and requests.

Create memorable stays through attentive service at a six-room luxury scale.

Concierge

Recommend restaurants, culture, sightseeing, transport, and seasonal experiences.

Arrange restaurant bookings, taxis, luggage forwarding, and special requests.

Coordinate celebrations and tailored guest experiences.

Reservations and administration

Support hotel reservations and guest communications.

Process payments and billing accurately.

Maintain guest profiles and reservation records.

Prepare clear daily operating notes and handovers.

Quality control

Inspect guestrooms and public areas before arrival against Hanamiya standards.

Report cleaning or maintenance issues immediately.

Protect the presentation of reception, lobby, and guest-facing spaces.

Operations coordination

Work closely with housekeeping, maintenance, the restaurant partner, and hotel management.

Coordinate room readiness and in-stay requests.

Assist with room allocation and daily occupancy planning as directed.

Monitor front-desk supplies and guest amenities.

Assist with light room preparation when operations require it.

Guest relations and safety

Handle VIP arrivals and sensitive requests with discretion.

Resolve concerns professionally; escalate when needed under hotel rules.

Collect guest feedback and flag service improvements.

Follow emergency procedures for fire, earthquake, medical, or other incidents and protect guest safety.

Requirements

Experience

At least 2 years in hospitality, hotels, luxury retail, or high-touch customer service.

Boutique or luxury hotel experience strongly preferred.

Opening or pre-opening experience is an advantage.

Skills

Outstanding guest service and professional presence.

Strong communication and calm multitasking in a small luxury environment.

Excellent attention to detail.

Comfortable with digital hotel tools, accurate logging, and shift handovers.

Team-minded; reliable on weekends, holidays, and rotating shifts.

Languages

Japanese: business level or above (required). You must handle phone calls confidently with guests, restaurants, taxis, and local partners.

English: business level (required).

Chinese, Korean, French, or other languages: highly valued.

Other

Valid Japanese driver’s licence preferred.

Able to work rotating shifts, weekends, and holidays. Overnight duties only if included in your shift pattern or separate arrangement.

Compensation and benefits

• Monthly salary: ¥260,000 – ¥300,000 depending on experience and skills.  Typical offer around ¥280,000 for a strong fit.
• The monthly salary above includes a fixed overtime allowance of about ¥38,000 for 20 hours of overtime per month.
• Example at ¥280,000 total: basic salary about ¥242,000 + fixed overtime allowance about ¥38,000 (20 hours). Exact yen amounts are confirmed in the offer and labour conditions notice.
• The fixed overtime allowance is paid in full each month whether or not the full 20 hours of overtime are worked.
• Overtime beyond 20 hours in a month is paid separately in addition to the fixed allowance.
• Bonus: up to 2 months per year depending on performance and contract terms.
• Transportation expenses reimbursed per company policy.
• Employee discounts; training for hotel opening standards.
• International working environment and the chance to help open a new boutique upper-upscale hotel on the Kamogawa in central Kyoto.

Employment terms

• Full-time contract employee.
• Initial contract: one year.
• On good performance: expected contract renewal.
• Potential promotion to seishain (permanent employee) based on performance and business needs, with further growth paths across Shiki Group hotels and operations.

Growth and career at Shiki Group

This role is a chance to help open a flagship boutique hotel and grow with Shiki Group.

On strong performance, opportunities may include contract renewal, promotion to seishain (permanent employee), senior front desk / shift-lead responsibility, moves across other Shiki hotels or desks, and longer-term progression into broader guest-operations or leadership tracks within Shiki Group.

We invest in training, multi-skill development, and real responsibility early — especially for opening-team members who want to build a career, not only hold a shift.

How to apply

Please submit your resume and detailed work history in Japanese and/or English to hr@shikiproperties.com with the subject line:

“Hanamiya Front Desk Staff Application – [Your Name]”

Selection process

Application screening → initial interview → possible practical exercise (case study) → final interview → offer

Note

These two seats are Hanamiya Hotel front desk roles for the opening team. They are separate from other Shiki multi-desk operator openings.

Job Title: Consolidated Front Desk Manager

Position overview

• Position type: Full-time, senior operations and people-management role
• Reports to: CEO, with day-to-day coordination across Operations, Systems, and Pricing / Commercial
• Employment type: Full-time contract employee. Initial one-year contract. On good performance, the contract is expected to be renewed, with potential for promotion to seishain (permanent employee).
• Work location: Kyoto-based, multi-hub. Primary bases currently include Umekoji Shiki Suites and other designated Shiki front desks and check-in counters, including Kyoto Toji Suites and Tofukuji Riverside. Multi-desk presence across the network is expected.
• Depending on business and operational needs, the work location may later change to another Shiki Properties or Shiki Group location in Kyoto or elsewhere in Japan. Any material relocation will be discussed with you in advance.

About Shiki Properties

Established in 2014, Shiki Properties is a growing operator and developer of boutique accommodation in Kyoto and Osaka — hotels, machiya townhouses, short-term rentals, and monthly rentals.

We are an international team working in an international environment, while staying rooted in Japan. Our portfolio is built around Japanese aesthetics and the careful preservation of Japanese culture and traditions — from restored machiya and quiet hospitality spaces to small hotels that reflect local craft, seasonality, and a sense of place. Guests and colleagues come from many countries; the day-to-day language of the business is both Japanese and English.

We run staffed front desks not only as guest reception points, but as consolidated multi-property hubs for legal face-to-face check-in, cleaning and operations scheduling, and network coverage across our hotels and managed homes.

Role summary

Not a single-hotel reception manager seat. You own people, standards, roster integrity, escalations, and multi-hub readiness across Shiki’s staffed front desk network.

You hire, train, and deploy Front Desk Staff; protect guest experience and legal face-to-face compliance; and keep routine coordination at the desks so specialist leads keep judgment work.

Success means every live desk covers the guest day, handovers are clean, face-to-face check-in and cleaning-schedule coordination run smoothly, and extra load is added only when hubs are stable.

What “consolidated” means

• Multi-hub ownership — not one desk
• Desk product beyond smile-and-key: cleaning schedules, consumables logs, maintenance intake, face-to-face routing and logging
• Recruiting depth: full-time/part-time operators, peak helpers, face-to-face staff, overnight / live-in presence candidates
• Compliance backbone: physical face-to-face checks (Hotel Business Act / Minpaku) — identity, headcount, key/code discipline, logging, rechecks
• Capacity judgment: when a hub can take nearby load, and when to refuse
• Run the floor with Operations, Systems, Pricing/Commercial, and General Affairs; specialists keep their domains
• Make counters and partner setups showable, auditable, and trainable

Key responsibilities

1) Network leadership and roster integrity — multi-desk weekly rotations, handovers, absence buffers, peak overlays, overnight presence / emergency protocols; one standard across hubs

2) Guest service — check-in/out, local support, complaint recovery, emergency safety; bilingual coverage on peaks; calm floor coaching

3) Legal face-to-face check-in and key discipline (critical) — identity + headcount + rules, then key/code, full logging; no remote-ID-only release when in-person checks are required; hub routing, late arrivals, no-shows, rechecks

4) Multi-property desk operations — cleaning schedules, linen/vendor triggers, maintenance intake, consumables logging for owner billing; quality sampling; simple end-of-day packs

5) People — recruit, onboard, train, performance-manage Front Desk Staff; exit weak fits with dignity; no hero culture that hides broken rotas

6) Systems, admin, commercial hygiene — property systems, payment handling, daily admin; protect fee layers (management fee ≠ desk package ≠ face-to-face fees ≠ consumables); flag capacity before extra load is sold

7) Partners and expansion — emergency-partner / shared-counter reality; lawful overnight / live-in presence with leadership; staff guest service first on each new hub

What this role does not own alone

Operations (cleaner quality, vendors, cleaning margin) Systems (tech setup, locks/templates) Pricing/Commercial (pricing, fee catalogue) Finance/GA (invoicing, contracts, payroll, licensing) CEO (difficult owners, fee disputes) Sales/owner acquisition (management-contract closing). You keep desks green and tourable — you are not the contract closer.

Requirements

• 5+ years hospitality operations in Japan, including 2+ years leading multi-person front desk, guest-ops, or multi-site reception teams
• Proven roster design, hiring, and performance management — not guest service excellence alone
• Comfortable with Hotel Business Act / Minpaku and identity-verification culture
• Housekeeping / maintenance coordination preferred; multi-site experience a major advantage
• Calm systems leader; SOP writer/trainer; can discuss headcount, coverage hours, and spare capacity in plain numbers
• High ownership, low ego; will push back when a desk is overloaded
• Valid Japanese driver’s licence strongly preferred
• Japanese: native or near-native (required)
• English: strong business / guest-ops (required)
• Chinese or Korean: advantageous

Success measures (first 6 months)

• No uncovered staffed shifts; handovers near zero-defect
• Face-to-face process audit-ready (logs + key/code discipline)
• Core multi-property desk tasks live on at least one stable hub
• Trained backup bench; shorter onboarding
• New-hub staffing plans (including Tofukuji Riverside) executable within weeks of owner approval
• Clean escalations: seniors get judgment issues, not dumped coordination

Compensation and benefits

• Monthly salary: ¥320,000 – ¥420,000 depending on proven multi-site leadership depth. Final band confirmed in the offer.
• The monthly salary above includes a fixed overtime allowance of about ¥38,000 for 20 hours of overtime per month.
• Example at ¥370,000 total: basic salary about ¥332,000 + fixed overtime allowance about ¥38,000 (20 hours). Exact yen amounts are confirmed in the offer and labour conditions notice.
• The fixed overtime allowance is paid in full each month whether or not the full 20 hours of overtime are worked.
• Overtime beyond 20 hours in a month is paid separately in addition to the fixed allowance.
• Bonus: up to 2 months per year depending on performance and contract terms.
• Transportation expenses reimbursed per company policy.
• Employee discounts and standard Shiki benefits.
• Real authority to build a multi-desk network product — not a decorative title on a single reception desk.

Employment terms

• Full-time contract employee. Initial contract: one year. On good performance: expected renewal, with potential promotion to seishain (permanent employee).
• Multi-desk Kyoto work is expected. Material relocation, if ever required, will be discussed in advance.

Growth and career at Shiki Group

Senior builder role. On strong performance: seishain path, wider multi-hub scope as the network scales, and broader senior operations leadership tracks within Shiki Group.

You will shape people systems, multi-hub standards, and the operating culture of Shiki’s guest-facing network.

How to apply

Please submit your resume and detailed work history in Japanese and/or English to hr@shikiproperties.com with the subject line:

“Consolidated Front Desk Manager Application – [Your Name]”

Selection process

Application screening → initial interview → possible practical exercise (case study) → final interview → offer

Position :

Night Front Desk Staff (Full-Time) — Hanamiya Hotel

Position overview

• Openings: 1 full-time night seat (roster may be adjusted for cover)
• Position type: Full-time night front desk / overnight guest operations
• Reports to: Hotel management at Hanamiya Hotel
• Employment type: Full-time contract employee. Initial one-year contract. On good performance, the contract is expected to be renewed, with potential for promotion to seishain (permanent employee).
• Work location: Hanamiya Hotel — 155 and 155-1 Tenno-cho, Kiyamachi-dori Matsubara-agaru 3-chome, Shimogyo-ku, Kyoto
• Access: About a 4-minute walk from Kyoto-Kawaramachi Station
• Shift pattern: Core overnight window 22:00–07:00, typically about 5 nights per week. Exact roster confirmed at offer.
• Depending on business and operational needs, the work location may later change to another Shiki Properties or Shiki Group location in Kyoto or elsewhere in Japan. Any material relocation will be discussed with you in advance.

About Shiki Properties

Established in 2014, Shiki Properties is a growing operator and developer of boutique accommodation in Kyoto and Osaka — hotels, machiya townhouses, short-term rentals, and monthly rentals.

We are an international team working in an international environment, while staying rooted in Japan. Our portfolio is built around Japanese aesthetics and the careful preservation of Japanese culture and traditions — from restored machiya and quiet hospitality spaces to small hotels that reflect local craft, seasonality, and a sense of place. Guests and colleagues come from many countries; the day-to-day language of the business is both Japanese and English.

About Hanamiya Hotel

Hanamiya Hotel is a newly built, six-room boutique upper-upscale hotel scheduled to open in October 2026. It sits on the Kamo River (Kamogawa) in one of Kyoto’s best visitor areas, with some of the largest riverside suites on this stretch of the river — including the second-largest suites on the Kamogawa. Guests stay in generous, highly finished rooms with a true sense of place above the river.

A high-end sushi restaurant is already operating on the first floor and will provide breakfast, lunch and dinner, with seasonal kawadoko riverside dining also planned.

The owner is an experienced hospitality professional with a listed hospitality business. Day-to-day hotel operations are run by Shiki Properties. With only six rooms, the hotel is designed for close, personal service and stays that reflect Kyoto’s food, culture, and seasons.

Role summary

You will be the overnight face and safety presence of a boutique upper-upscale riverside hotel. While the day team owns the main guest arrival peak, Night Front Desk Staff keep the hotel calm, secure, and guest-ready from late evening through early morning.

This is the primary overnight full-time seat that anchors Hanamiya’s night cover together with part-time night support.

This is a real overnight operations role — not a pure sleep shift and not unpaid full night reception theatre. You remain on duty through the night, handle late arrivals and guest requests, protect safety and building standards, complete logs and handovers, and rest only when duties allow under hotel rules.

Key responsibilities

Overnight guest service

Welcome and process late check-ins with the care expected of a boutique upper-upscale hotel.

Respond to overnight guest requests: room issues, amenities, local guidance, taxis, and special needs.

Handle early departures and overnight billing questions accurately.

Keep the front desk, lobby, and guest-facing areas presentable through the night.

Safety, security, and building presence

Act as the on-site overnight presence while guests are in-house.

Monitor cameras, entrances, unusual noise, and building alerts according to hotel procedures.

Respond calmly to fire, earthquake, medical, noise, or security incidents and escalate under hotel rules.

Coordinate with emergency services when necessary.

Protect neighbour relations on a riverside / central Kyoto site through quiet, professional overnight handling.

Compliance and records

Complete legally required guest registration and identity checks for overnight arrivals under Japan’s Hotel Business Act.

Keep accurate overnight logs, incident notes, and shift handovers for the morning team.

Follow key/access and guest-privacy rules exactly.

Operations support

Coordinate with day front desk, housekeeping, maintenance, and hotel management across the handover.

Report maintenance or room-readiness issues discovered overnight before morning arrivals.

Support luggage, laundry drop-offs, and simple guest logistics as needed.

Maintain overnight stock awareness for amenities and front-desk supplies.

Support restaurant-partner coordination only as overnight operations require; restaurant service itself is run by the tenant.

Phone and guest communications

Answer and manage the hotel phone overnight with professional Japanese and English.

Handle guest, taxi, vendor, and internal calls clearly and calmly.

Know when to resolve immediately and when to escalate.

Requirements

Experience

At least 1–2 years in hospitality, hotels, security-aware guest operations, or high-responsibility night work preferred.

Boutique hotel, ryokan, or luxury service experience is an advantage.

Comfortable working alone or as the primary on-site person overnight.

Skills

Calm under pressure; strong judgment at 02:00 as well as 22:30.

Professional presence and discretion with VIP and international guests.

Reliable attendance on night rosters, weekends, and holidays.

Accurate logging and clean morning handovers.

Basic comfort with hotel systems and messaging tools.

Languages

Japanese: business level or above (required). You must handle phone calls confidently with guests, taxis, and local partners.

English: business level preferred; strong conversational English minimum for international late arrivals.

Chinese, Korean, French, or other languages: highly valued.

Other

Able to work the 22:00–07:00 overnight window.

Valid Japanese driver’s licence preferred.

Must be able to remain on duty overnight; rest is only when duties allow under hotel rules — this is not a guaranteed full-sleep post.

Compensation and benefits

• Monthly salary: ¥320,000 – ¥360,000 depending on experience and skills (late-night premium reflected in band).
• The monthly salary above includes a fixed overtime allowance of about ¥38,000 for 20 hours of overtime per month.
• Example at ¥340,000 total: basic salary about ¥302,000 + fixed overtime allowance about ¥38,000 (20 hours). Exact yen amounts are confirmed in the offer and labour conditions notice.
• The fixed overtime allowance is paid in full each month whether or not the full 20 hours of overtime are worked.
• Overtime beyond 20 hours in a month is paid separately in addition to the fixed allowance.
• Bonus: up to 2 months per year depending on performance and contract terms.
• Transportation expenses reimbursed per company policy.
• Employee discounts; training for hotel opening standards.
• International working environment and the chance to help open a boutique upper-upscale hotel on the Kamogawa in central Kyoto.

Employment terms

• Full-time contract employee (night pattern).
• Initial contract: one year.
• On good performance: expected contract renewal.
• Potential promotion to seishain (permanent employee) based on performance and business needs, with further growth paths into day front desk, other Shiki hotels, and broader hotel operations.

Growth and career at Shiki Group

• Full-time Night Front Desk is a high-trust role and a strong foundation for a longer career at Shiki Group.

On strong performance, opportunities may include contract renewal, promotion to seishain (permanent employee), senior night responsibility, transition into day front desk roles, work at other Shiki hotels or desks, and progression into broader hotel operations tracks.

We value people who can own the building overnight and want to grow with an expanding hospitality group.

How to apply

Please submit your resume and detailed work history in Japanese and/or English to hr@shikiproperties.com with the subject line:

“Hanamiya Night Front Desk Full-Time Application – [Your Name]”

Selection process

Application screening → initial interview → possible practical exercise (case study / night scenario) → final interview → offer

Note

This is the Hanamiya Hotel full-time overnight front desk role. Part-time night cover and day Front Desk Staff are recruited on separate job descriptions.

Position：Accommodation Operations & Property Maintenance Coordinator

Employment Type
Contract Employee (fixed-term). Strong performance during the initial one-year contract can lead to promotion to permanent employee (Seishain) — see Contract Terms below.

Salary
Monthly salary: ¥260,000–¥310,000
Includes fixed overtime pay equivalent to 20 hours per month. Overtime exceeding 20 hours per month, plus holiday work and late-night work, is paid separately in accordance with Japanese labor law.
Salary is determined based on experience, skills, and ability.
Three-month probationary period (no change to conditions).

Job Description
SHIKI Group operates a diverse portfolio of accommodation properties throughout Kyoto — hotels, traditional machiya townhouses, whole-home rentals, and vacation rentals. This is a field-based role: you’ll travel regularly between properties and bases across Kyoto to keep each one running smoothly and maintained to a high standard, rather than being based at a single hotel or office. Alongside operations and hands-on property maintenance, you’ll conduct face-to-face guest check-ins and, from time to time, provide minor operational support to other SHIKI Group projects. As the company grows, you may also be assigned to shifts at other SHIKI Group bases in Kyoto, including covering for base managers during their leave.

Key Responsibilities

Day-to-day operation of accommodation properties, traveling between sites across Kyoto
Inspection, repair, and hands-on maintenance of buildings and equipment
Linen ordering, inventory, and logistics, including transporting and moving linen between properties
Restocking and inventory management of consumables and amenities
Face-to-face guest check-ins and quality checks
Responding to on-site operational emergencies during working hours (any out-of-hours response is remunerated separately)
Setting up and preparing new accommodation properties for opening
Coordinating with contractors, vendors, and service providers
Occasional minor operational support for other SHIKI Group projects (a small part of the role)
Other duties as assigned by the company

Qualifications

Required

Business-level Japanese (for contractor coordination, internal communication, emergency handling, and documentation)
Conversational English sufficient to assist international guests at check-in
Valid Japanese driver’s license (automatic transmission acceptable)
Basic computer literacy (Google Workspace, Microsoft Excel, etc.)

Preferred

Fluency in both English and Japanese
Experience in hotel/vacation rental operations, facilities management, or basic property maintenance / DIY

Ideal Candidate
We’re looking for someone who is adaptable and responds flexibly to changing situations, works well as part of a team, enjoys hands-on and active work, takes ownership of their responsibilities, and has a strong hospitality mindset focused on creating great guest experiences.

Working Hours
Standard shift: 9:00 AM – 6:00 PM (8 working hours, 60-minute break).
On heavy check-in days, you may be scheduled for a later start and finish.
Working hours may vary depending on operational requirements.

Contract Terms

Initial contract term: one year (fixed-term)
Renewal: contracts may be renewed based on performance, attendance, and business circumstances
Path to permanent employment: strong performance during the initial one-year contract can lead to promotion to permanent employee (Seishain)
Possible changes to duties and workplace: duties may include any of the operational, maintenance, and guest-service tasks described above; work location may include any current or future SHIKI Group property, base, or office within Kyoto, including rostered shifts at other bases and cover for base managers during their absence

Days Off & Leave
Two days off per week (fixed weekly days off; these may fall on weekdays)
20 days of paid annual leave per year, in accordance with Japanese labor law

Benefits
Full social insurance coverage; transportation allowance (per company policy); company-owned vehicle available for use during working hours; salary reviews; performance-based bonuses (subject to company and individual performance); company uniform provided; annual health check; training and development programs

Work Location
Kyoto (field-based across current and future SHIKI Group properties and bases)

Why Join SHIKI Group?
At SHIKI Group, we operate a diverse range of accommodation properties, from boutique hotels to traditional machiya townhouses and luxury vacation homes. Beyond daily operations, you’ll help launch new properties and gain broad exposure across the accommodation business — an excellent environment to build a well-rounded career in hospitality operations and property management.

Position：Operations/Cleaning staff for Kyomachiya and other accommodation facilities

Status：Contract employee (with conversion to full-time employee after 12 months) with a probationary period of 3 months (under the same conditions)

Duties: Cleaning/ bed making, Collection and replenishment of consumables, bed linen, and other supplies, DIY work related to facility repair and maintenance, Emergency response (during hours), Furniture assembly work, etc.

Locations: Kyoto City (varies by facility) and any other locations required for the job, such as warehouses, etc.

Requirements: Valid driver’s license｜ Must be able to complete tasks alone

Compensation: Monthly salary:￥ 180,000-240,000

Shifts and hours: 8:00~17:00 9:00~18:00｜60-minute break｜Day of week negotiable

Vacation/Holidays: 10 days paid annual leave per year after 6 months of employment｜Complete 2-day week holiday｜Special leave system

Send CV to hr@shikiproperties.com

Position： Management staff for accommodation facilities

Status : Part time

Duties : Cleaning facilities, washing linens etc

Locations : Various locations across Kyoto city

Requirements : 18 years old and over

Compensation : Wage : ¥4,000 – ¥10,500 per facility (In some cases the wage is ¥1,008) | Transportation provided | Wage during training (3 days) : ¥1,058

Shifts and hours : 2 days a week or more | Shift to be discussed | Hours : 10:00 – 16:00 | Depending on the size of the facility, hours may vary.

Send CV to cleaning@shikiproperties.com

Position： Cleaning staff for hotel

Status : Part time

Duties : Cleaning hotel rooms, communal spaces such as lobby and hallways | managing amenities

Locations : Kamiebisucho, Kyoto Shimogyo-ku, Kyoto (9 minute walk from JR, Kintetsu, Subway Kyoto stations)

Requirements : High school and over

Compensation : Wage : ¥1,122 – | Performance based pay raises and bonuses | Transportation provided separately | Wage during training (3 days) : ¥1,122

Shifts and hours : 2 days a week or more | Shift to be discussed | Hours : 9:00 – 17:00 (Minimum 6 hours during these hours)

Send CV to cleaning@shikiproperties.com

Position : Paid Internships

Paid 6 to 12 months internships are available starting from 8 hours a week, at Kansai’s most international property management company. Main points:
– Exposure to exciting, varied real projects and tasks
– hourly compensation
– international, English based work environment
– Start/Finish date flexible
– One hour meeting per week during business hours required
– Other than that, hours of work very flexible
– Opportunity for part-time or full-time employment following completion of the internship

Requirements
– Conversational Japanese & English
– applicant under 30
– Positive attitude
– some relevant skill sets (e.g., PC, spreadsheet, analytical, accounting, legal, sales, marketing)
– Own PC, smart phone required

Apply with CV in English or Japanese to: hr@shikiproperties.com

Position : Full-Time Front Desk Staff

Position Overview

We are looking for a Full-Time Front Desk Staff Member to join our team.
In this role, you will handle all aspects of front desk operations at our hotels and machiya townhouse accommodations, providing warm and professional service to ensure a memorable stay for every guest.

Main Responsibilities

• Respond to guest inquiries via email and phone
• Manage reservations and perform data entry (Word / Excel)
• Handle check-in and check-out procedures
• Provide sightseeing information and assist guests during their stay

About Shiki Group

Shiki is a diverse and international team dedicated to preserving and sharing the timeless beauty and cultural richness of the Kansai region.
Our members come from Japan, Bangladesh, the United States, Taiwan, China, Nepal, and Australia, creating a flexible and positive work environment that values individuality and teamwork.

We operate traditional machiya townhouses as accommodations, offering guests an experience beyond the ordinary.

Our mission is to connect local communities with travelers from around the world through authentic hospitality.

Currently, Shiki manages 47 machiya-style accommodations and 2 boutique hotels in Kyoto and Osaka. We continue to grow and evolve, actively expanding into new business opportunities.

Candidate Requirements

Required (MUST)

• Basic computer skills (Word / Excel)
• Fluent Japanese (JLPT N1 or equivalent)
• English proficiency (business communication level)
• Alignment with Shiki’s values and proactive work attitude
• Previous customer service or hospitality experience

Preferred (WANT)

• Strong organizational and communication skills
• Previous experience in hotels or guesthouses

Other Qualities (PLUS)

• Responsible and diligent approach to work
• Strong teamwork and interpersonal skills
• Ability to communicate effectively with both colleagues and guests

Working Hours & Schedule

• Shift system (8-hour shifts with 1-hour break)
  Example Shifts:
  　・8:00–17:00
  　・13:00–22:00
• 5 working days per week (fixed days off negotiable; includes weekends and holidays)
• Overtime: average of less than 10 hours per month

Holidays & Leave

• Fixed weekly days off
• Work location may change depending on business needs

Work Location

Shiki Suites Kyoto Umekoji
157 Kamihira-cho, Shimogyo-ku, Kyoto 600-8242, Japan

• Indoor smoking prohibited (outdoor smoking area available)
• Work location may change depending on business needs

Access

• 12-minute walk from Kyoto Station
• Bicycle and motorbike commuting allowed

Salary & Benefits

• Full social insurance (health, pension, employment, and workers’ compensation)
• Transportation allowance (according to company policy)
• Annual salary increase
• Biannual bonuses (based on performance)

Other Details

• Flexible start date
• Typically two rounds of interviews
• Employment type: Full-Time Employee

Application Requirements

Location: Kyoto (Kyoto Station area)
Experience: Minimum 1 year of front desk or hospitality experience (required)
Languages: Fluent Japanese and business-level English

How to Apply
Please send your CV by email to the contact below:

Contact:
Mariko Yamagata
hr@shikiproperties.com

Selected candidates will be invited for 1–3 interviews via Zoom or in person following a document screening.

Position : Real Estate Contract & Settlement Coordinator – Contract – Full Time

Position Overview

Employment Type : Full-time, 1-year fixed-term contract (renewable annually)

We are seeking a Real Estate Contract & Settlement Coordinator to manage the transaction process from contract through settlement for domestic real estate transactions.

This position involves working closely with buyer’s representatives, judicial scriveners, business partners, and internal teams to ensure smooth and accurate transaction execution.

Main Responsibilities

Real Estate Contract & Settlement Operations
• Manage the progress of real estate sales and purchase transactions
• Review and manage contracts and required documentation
• Coordinate schedules leading up to settlement
• Communicate and coordinate with buyer’s representatives, AkiyaHub team, judicial scriveners, and business partners
• Support contract signing and settlement procedures
• Monitor transaction progress and follow up as required

Power of Attorney (POA) / Proxy Transactions
• Manage transactions involving Power of Attorney arrangements
• Review identity verification documents and required paperwork
• Coordinate with judicial scriveners and other professionals
• Support transactions with a strong focus on compliance and accuracy

Internal Operations
• Input and update transaction data within the CRM
• Prepare internal reports
• Support workflow and operational improvements
• Coordinate with internal departments

About Shiki Group

Shiki is a diverse and international team dedicated to preserving and sharing the timeless beauty and cultural richness of the Kansai region.
Our members come from Japan, Bangladesh, the United States, Taiwan, China, Nepal, and Australia, creating a flexible and positive work environment that values individuality and teamwork.

We operate traditional machiya townhouses as accommodations, offering guests an experience beyond the ordinary.

Our mission is to connect local communities with travelers from around the world through authentic hospitality.

Currently, Shiki manages 47 machiya-style accommodations and 2 boutique hotels in Kyoto and Osaka. We continue to grow and evolve, actively expanding into new business opportunities.

Candidate Requirements

Required
• Native-level Japanese
• Basic PC skills (Google Workspace / Microsoft Office / Zoom)
• Strong communication and coordination skills
• Ability to manage multiple transactions simultaneously
• High level of accuracy and attention to detail
• Ability to travel domestically for business

Preferred
• Experience with real estate sales contracts and settlements
• Experience coordinating with judicial scriveners and financial institutions
• Experience supporting overseas clients
• Real estate industry experience
• Real Estate Transaction Specialist licence (宅地建物取引士)

Working Hours & Schedule

• 10:00 to 18:00
• Flex time :  Outside of core hours, as required
• Break Time : 60 minutes
• Working Hours: 8 hours per day

Holidays & Leave

• Two fixed days off per week: Tuesday & Wednesday (some flexibility may be requested on occasion)
• Annual paid leave: 20 days granted after 6 months of service, inclusive of public holidays
• Maternity leave (pre- and post-natal)
• Parental leave
• Congratulatory/bereavement leave
• Special leave

Work Location

Ota-ku, Tokyo, Japan

Business Trips within Japan will be required

Within Kanto : About 10 times a month
Chubu / Tohoku: Quarterly
Kyushu / remote areas: As required

Salary & Benefits

• Base Salary : ￥4,000,000 – ￥6,000,000 / year (determined by experience)
• Full social insurance (health, pension, employment, and workers’ compensation)
• Transportation allowance (according to company policy)
• Annual salary increase
• Biannual bonuses (based on performance)
• Fixed Overtime Included 

Other Details

• Flexible start date
• Typically two rounds of interviews
• Employment type: Full-Time Employee

Application Requirements

Location: Tokyo
Languages: Fluent or Native Japanese and business-level English
Ability to travel domestically for business
Ability to manage multiple transactions simultaneously
Basic PC skills (Google Workspace / Microsoft Office / Zoom)

How to Apply
Please send your CV by email to the contact below:

Contact:
Mariko Yamagata
hr@shikiproperties.com

Selected candidates will be invited for 1–3 interviews online or in person following a document screening.